Forged Forms cancellations, refunds, warranties and complaints
Contact forgedformsfl@gmail.com or your project portal with the order identifier and issue. Report incorrect specifications, defects, billing errors, loss, damage or a delay and include useful photographs or measurements where safe.
Before final quote acceptance, an estimate or draft upload is not a manufacturing order. After acceptance, cancellation consequences depend on the approved quote, actual production status and mandatory law. Any custom-production cancellation charge must be expressly disclosed in advance and lawful. Customization alone does not remove mandatory rights; no blanket non-refundable rule applies.
The responsible seller reviews conformity against the approved model revision, material, tolerances and inspection criteria. Repair, replacement or refund remedies follow the agreed lawful terms and applicable mandatory rights. Customer design errors or misuse are assessed on their actual contribution to the problem, not used to excuse the manufacturer's own defective work. These instructions do not shorten statutory rights.
Required refunds use the original payment route where available; failures and alternative arrangements are reviewed and recorded. Payment processor settlement time is distinguished from seller approval and required refund deadlines. No live payment/refund capability is represented until the identified seller's integration is verified. Complaints and proposed resolutions remain recorded, and relevant evidence may be retained for a lawful hold.